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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Dunbar, Alf
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Dunbar, Alf:

Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Livro de bolso

2008, ISBN: 9781412094139

Trafford Publishing, Taschenbuch, 100 Seiten, Publiziert: 2008-05-08T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: black & white illustrations, 0.12 kg, Verkaufsrang: 1787503, Recht, Ka… mais…

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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Dunbar, Alf
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Dunbar, Alf:

Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Livro de bolso

2008, ISBN: 9781412094139

Trafford Publishing, Taschenbuch, 100 Seiten, Publiziert: 2008-05-08T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: black & white illustrations, 0.12 kg, Verkaufsrang: 1787503, Recht, Ka… mais…

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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Dunbar, Alf
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Dunbar, Alf:
Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Livro de bolso

2008

ISBN: 9781412094139

Trafford Publishing, Taschenbuch, 100 Seiten, Publiziert: 2008-05-08T00:00:01Z, Produktgruppe: Buch, Hersteller-Nr.: black & white illustrations, 0.12 kg, Verkaufsrang: 1787503, Recht, Ka… mais…

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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Dunbar, Alf
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Dunbar, Alf:
Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service - Livro de bolso

2008, ISBN: 9781412094139

Trafford Publishing, Paperback, 100 Seiten, Publiziert: 2008-05-08T00:00:01Z, Produktgruppe: Book, Hersteller-Nr.: black & white illustrations, 0.12 kg, Verkaufsrang: 372740, Books Global… mais…

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Just Looking Thanks! : The Straight-Forward Guide to Creating Brilliant Customer Service by Alf Dunbar - Alf Dunbar
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Just Looking Thanks! : The Straight-Forward Guide to Creating Brilliant Customer Service by Alf Dunbar - livro usado

ISBN: 9781412094139

This book IS different. The techniques within its pages were all developed on the shop floor working with thousands of REAL customers. Each skill is explained using a clear and simple lan… mais…

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Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service
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Número ISBN:

1412094135


The way a person feels does effect how they behave which in turn effects the results they acheive. "You Are The Difference" works because not only does it help people to think differently about the customer it also help them to think differently about themselves and the service they give. When the skills and techniques within this book are used on the shop floor everyone wins. The business wins because the level of service and customer conversion is increased resulting in happier customers and greater sales. The store manager wins because they are able to lead, motivate and coach the team, and keep the "You Are the Difference" Coaching Program alive helping it to become part of the service culture in store. The sales person wins because they are given the skills, knowledge and confidence to interact more easily with the customer making their role within the store more rewarding and effective. The customer wins because they receive a level of service second to none. This book IS different. The techniques within its pages were developed on the shop floor working with REAL customers. Each skill has been perfected to help both the retailer and the customer enjoy a perfect shop floor relationship... in short it DELIVERS!

Dados detalhados do livro - Just Looking Thanks!: The Straight-Forward Guide to Creating Brilliant Customer Service


EAN (ISBN-13): 9781412094139
ISBN (ISBN-10): 1412094135
Livro de bolso
Ano de publicação: 2006
Editor/Editora: Trafford Publishing
100 Páginas
Peso: 0,118 kg
Língua: eng/Englisch

Livro na base de dados desde 2007-12-05T19:29:03+00:00 (Lisbon)
Página de detalhes modificada pela última vez em 2024-02-27T09:51:59+00:00 (Lisbon)
Número ISBN/EAN: 1412094135

Número ISBN - Ortografia alternativa:
1-4120-9413-5, 978-1-4120-9413-9
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: alf, dunbar
Título do livro: look forward, customer service, berlin, brilliant, straight forward, looking thanks just, the straight, guide customer, alf

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