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The Invisibility of Emotional Labor / A Case Study of Faculty Members at Small Liberal Arts Colleges / Marjorie Meier / Taschenbuch / Englisch / VDM Verlag Dr. Müller / EAN 9783639195392 - Meier, Marjorie
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Meier, Marjorie:

The Invisibility of Emotional Labor / A Case Study of Faculty Members at Small Liberal Arts Colleges / Marjorie Meier / Taschenbuch / Englisch / VDM Verlag Dr. Müller / EAN 9783639195392 - Livro de bolso

ISBN: 9783639195392

[ED: Taschenbuch], [PU: VDM Verlag Dr. Müller], The focus of this study is on the invisibility of emotional labor for faculty members in private liberal arts colleges. Here, Hochschild s … mais…

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Marjorie Meier:

The Invisibility of Emotional Labor : A Case Study of Faculty Members at Small Liberal Arts Colleges - Livro de bolso

2009, ISBN: 3639195396

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The Invisibility of Emotional Labor - Meier, Marjorie
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Meier, Marjorie:
The Invisibility of Emotional Labor - Livro de bolso

2009

ISBN: 9783639195392

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Marjorie Meier:
The Invisibility of Emotional Labor - Livro de bolso

ISBN: 9783639195392

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ISBN: 3639195396

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The Invisibility of Emotional Labor

The focus of this study is on the invisibility of emotional labor for faculty members in private liberal arts colleges. Here, Hochschild's (1983) position is that the condition for emotional labor interactions has three requirements, first face-to- face or voice-to-voice contact with a client or customer, second the employee is required to produce an emotional state in another person (client or customer), and third that these jobs allow the employer to exercise a degree of control over the emotional activities of employees through training and supervision. In addition this study uses the social exchange framework to determine if emotional labor is exchanged for Christine Maslach's (1976) burnout characteristics of depersonalization, exhaustion and or self-accomplishment.

Dados detalhados do livro - The Invisibility of Emotional Labor


EAN (ISBN-13): 9783639195392
ISBN (ISBN-10): 3639195396
Livro de capa dura
Livro de bolso
Ano de publicação: 2009
Editor/Editora: VDM Verlag Dr. Müller
100 Páginas
Peso: 0,165 kg
Língua: eng/Englisch

Livro na base de dados desde 2007-02-04T11:39:11+00:00 (Lisbon)
Página de detalhes modificada pela última vez em 2023-11-29T10:59:22+00:00 (Lisbon)
Número ISBN/EAN: 9783639195392

Número ISBN - Ortografia alternativa:
3-639-19539-6, 978-3-639-19539-2
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: meier
Título do livro: the arts, the members, liberal, labor


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