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Gebr. - Managing Services: Using Technology to Create Value: People and Technology (The McGraw-Hill/Irwin Series, Operations and Decision Sciences)
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Gebr. - Managing Services: Using Technology to Create Value: People and Technology (The McGraw-Hill/Irwin Series, Operations and Decision Sciences) - livro usado

2018, ISBN: 9780071194778

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Gebr. - Managing Services: Using Technology to Create Value: People and Technology (The McGraw-Hill/Irwin Series, Operations and Decision Sciences) - livro usado

2002, ISBN: 9780071194778

Letzte Aktualisierung am: 10.11.19 06:02:15 Binding: Taschenbuch, Label: Mcgraw-Hill Publ.Comp., Publisher: Mcgraw-Hill Publ.Comp., NumberOfItems: 2, medium: Taschenbuch, numberOfPages: 4… mais…

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Gebr. - Managing Services: Using Technology to Create Value: People and Technology (The McGraw-Hill/Irwin Series, Operations and Decision Sciences) - livro usado

2002

ISBN: 9780071194778

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Gebr. - Managing Services: Using Technology to Create Value: People and Technology (The McGraw-Hill/Irwin Series, Operations and Decision Sciences) - livro usado

2002, ISBN: 9780071194778

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Gebr. - Managing Services: Using Technology to Create Value: People and Technology (The McGraw-Hill/Irwin Series, Operations and Decision Sciences) - livro usado

2002, ISBN: 9780071194778

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Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences)
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0071194770


Managing Services is an alternative to the growing service management market in that it is more managerial and procedural, placing less emphasis on quantitative tools and more on strategic concerns. The benefit of this approach is that it views services from the perspective of the general manager rather than the operations specialist. This is important, especially considering most students taking this course aspire to and are preparing for managerial positions.

Dados detalhados do livro - Managing Services: People and Technology (The Mcgraw-Hill/Irwin Series, Operations and Decision Sciences)


EAN (ISBN-13): 9780071194778
ISBN (ISBN-10): 0071194770
Livro de bolso
Ano de publicação: 2002
Editor/Editora: Davis, Mark M. -

Livro na base de dados desde 2008-01-03T04:45:15+00:00 (Lisbon)
Página de detalhes modificada pela última vez em 2019-11-24T10:00:54+00:00 (Lisbon)
Número ISBN/EAN: 0071194770

Número ISBN - Ortografia alternativa:
0-07-119477-0, 978-0-07-119477-8
Ortografia alternativa e termos de pesquisa relacionados:
Autor do livro: janelle heineke, mark irwin, mark hill
Título do livro: science decision value, managing people

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