[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Apr 2019], Neuware - The issue of service quality has been at the center of the ongoing academic and busines… mais…
[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Apr 2019], Neuware - The issue of service quality has been at the center of the ongoing academic and business interest since the late 1970s. Of course buyers have always been concerned about quality, but increasing competition in the current markets of many services has made consumers more selective in the service they choose. The study focuses on banking services, their quality and customer satisfaction in the banking system: as a case study, services provided by banks in Shkodra have been taken. For the realization of the study a complete analysis was used based on the data collected from the questionnaire with the clients of the commercial banks operating in Shkodra. The data provided by the questionnaire analyzed the real level of banking services in Shkodra. These services are seen in terms of their diversity as well as the level of quality of services they offer to attract the customer. The study also highlights the gaps that these banks have in their services under contemporary conditions. The purpose of this study is to confirm the theory that banks should do more to perceive the customer about the quality of services. 64 pp. Englisch<
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AHA-BUCH GmbH, Einbeck, Germany [51283250] [Rating: 5 (von 5)] NEW BOOK. Custos de envio:Versandkostenfrei. (EUR 0.00) Details...
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[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Nov 2018], Neuware - The issue of service quality has been at the center of the ongoing academic and busines… mais…
[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Nov 2018], Neuware - The issue of service quality has been at the center of the ongoing academic and business interest since the late 1970s. Of course buyers have always been concerned about quality, but increasing competition in the current markets of many services has made consumers more selective in the service they choose. The study focuses on banking services, their quality and customer satisfaction in the banking system: as a case study, services provided by banks in Shkodra have been taken. For the realization of the study a complete analysis was used based on the data collected from the questionnaire with the clients of the commercial banks operating in Shkodra. The data provided by the questionnaire analyzed the real level of banking services in Shkodra. These services are seen in terms of their diversity as well as the level of quality of services they offer to attract the customer. The study also highlights the gaps that these banks have in their services under contemporary conditions. The purpose of this study is to confirm the theory that banks should do more to perceive the customer about the quality of services. 64 pp. Englisch<
ZVAB.com
AHA-BUCH GmbH, Einbeck, Germany [51283250] [Rating: 5 (von 5)] NEW BOOK. Custos de envio:Versandkostenfrei. (EUR 0.00) Details...
(*) Livro esgotado significa que o livro não está disponível em qualquer uma das plataformas associadas buscamos.
[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Apr 2019], Neuware - The issue of service quality has been at the center of the ongoing academic and busines… mais…
[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Apr 2019], Neuware - The issue of service quality has been at the center of the ongoing academic and business interest since the late 1970s. Of course buyers have always been concerned about quality, but increasing competition in the current markets of many services has made consumers more selective in the service they choose. The study focuses on banking services, their quality and customer satisfaction in the banking system: as a case study, services provided by banks in Shkodra have been taken. For the realization of the study a complete analysis was used based on the data collected from the questionnaire with the clients of the commercial banks operating in Shkodra. The data provided by the questionnaire analyzed the real level of banking services in Shkodra. These services are seen in terms of their diversity as well as the level of quality of services they offer to attract the customer. The study also highlights the gaps that these banks have in their services under contemporary conditions. The purpose of this study is to confirm the theory that banks should do more to perceive the customer about the quality of services. 64 pp. Englisch<
NEW BOOK. Custos de envio:Versandkostenfrei. (EUR 0.00) AHA-BUCH GmbH, Einbeck, Germany [51283250] [Rating: 5 (von 5)]
[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Nov 2018], Neuware - The issue of service quality has been at the center of the ongoing academic and busines… mais…
[EAN: 9786139946952], Neubuch, [SC: 0.0], [PU: LAP Lambert Academic Publishing Nov 2018], Neuware - The issue of service quality has been at the center of the ongoing academic and business interest since the late 1970s. Of course buyers have always been concerned about quality, but increasing competition in the current markets of many services has made consumers more selective in the service they choose. The study focuses on banking services, their quality and customer satisfaction in the banking system: as a case study, services provided by banks in Shkodra have been taken. For the realization of the study a complete analysis was used based on the data collected from the questionnaire with the clients of the commercial banks operating in Shkodra. The data provided by the questionnaire analyzed the real level of banking services in Shkodra. These services are seen in terms of their diversity as well as the level of quality of services they offer to attract the customer. The study also highlights the gaps that these banks have in their services under contemporary conditions. The purpose of this study is to confirm the theory that banks should do more to perceive the customer about the quality of services. 64 pp. Englisch<
NEW BOOK. Custos de envio:Versandkostenfrei. (EUR 0.00) AHA-BUCH GmbH, Einbeck, Germany [51283250] [Rating: 5 (von 5)]
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Dados bibliográficos do melhor livro correspondente
Dados detalhados do livro - The impact of service quality in commercial banks in Albania
ISBN (ISBN-10): 6139946956 (ISBN-13: 9786139946952) Livro de bolso Ano de publicação: 2018 Editor/Editora: LAP Lambert Academic Publishing
Livro na base de dados desde 2019-03-03T12:35:03+00:00 (Lisbon) Página de detalhes modificada pela última vez em 2019-06-13T08:04:08+01:00 (Lisbon) Número ISBN/EAN: 6139946956
Número ISBN - Ortografia alternativa: 613-9-94695-6 Ortografia alternativa e termos de pesquisa relacionados: Título do livro: albania
